Contact Us
Online Store
Open: Mon-Fri | 9am-5pm PST
*Our online store customer service is closed on Saturdays and Sundays. We will respond within 2 business days.
CLOSED
Thanksgiving Day- November 28th
Christmas Day- December 25th
Please note that response times may be longer than usual. Thank you in advance for your patience.
Privacy
2ndstreetusa_official@2ndstreetusainc.com
Personal information inquiries
Frequently Asked Questions
Can you put the item on hold?
No, unfortunately we do not put items on hold.
Can you give estimates through email?
Unfortunately we do not give estimates through emails. The purchasing price that we offer may vary on the condition of the item, therefore you need to bring your item to the store in order to get an estimate. Please follow our selling guide.
I would like to work at 2nd STREET. What should I do?
Thank you! To join us, please find your store from here and contact them directly.
Can I receive any kind of notification when the item(s) arrives at the store?
We are so sorry, we do not provide any sort of notification or pre-order services because all items we have are one of a kind.
What kind of credit cards do you accept?
We accept VISA, MASTER CARD, JCB, AMERICAN EXPRESS, DINERS CLUB INTERNATIONAL, DISCOVER, and UNION PAY.
What days do you close?
Our store opens every day, but we may change store hours or close the store temporarily due to renovation or inventory. If you would like to make sure, please contact us or check for any announcement posted at the store.